Vet triage advice when you need it most
Need help from a vet? Ask our friendly vets and they will send you a personalised video reply all in the VidiVet app*
* from out-of-hours up to 24/7 support, practice dependent
Please sign up with the same personal email address as shared with your vet practice
No cost to you – worth £108 a year, covered by your vet practice
USED BY
How to use VidiVet
Ask your pet questions via the VidiVet app
– and find out…
Do I need to go to the vets?
Is it an emergency or can it wait?
What will happen next?
Eliminate unnecessary trips to your vets, knowing if you do need to go, you’re fully informed, and so is your vet practice.
TESTIMONIALS
Got two replies from two lovely doctors that quickly put my mind at ease, first time I’ve messaged was after 00:00 and got a quick reply. How amazing is that!! This app is a life changer, thank you so much!
I was concerned about a rash / skin irritation that developed on my dogs ear. I had a quick response was able to send pictures and the advice received was excellent.
Got some timely and helpful advice over the weekend when the vets were closed. And a follow up to check all was okay.
It was the weekend so we weren’t sure if we needed an emergency appointment or if it could wait until Monday. Got a video reply from a vet within minutes explaining clearly what was likely wrong with her, what to do, what to look out for and when we should contact the vet.
%
People would recommend us to their friends or family
89.4 % of people rated response time 5 Stars
%
People ranked VidiVet advice as EXTREMELY helpful
FAQ’s
Why VidiVet exists
Vets, nurses and receptionists are working harder than ever before to look after you and your pets, but there is only so much they can do.
VidiVet is not here to replace your vet, but to support them. The advice and triaging that VidiVet provides for you is there to help give you and your vet the best health outcomes for your pets.
VidiVet exists to help both; by bringing you peace of mind direct to your phone, and relieving the pressure from your vet practice, so they can focus on the cases that need their medical expertise most.
What VidiVet is
VidiVet is a brand new service allowing you to ask any question about your pet via our app. We help take the pressure off the team on the ground so they can concentrate on those pets in need of their full attention.
How much does VidiVet cost?
Good news! – VidiVet will cost you nothing!
Why? – well your vet practice cares about you so much they have decided to pay for VidiVet on your behalf. That’s a saving of £108 a year, thanks to you vet practice. All to help you even more than ever before – whether that be when they’re closed OR upto 24 hours a day, every day of the year (practice dependent).